EM
Edward M
1 reviews | Active since Nov 2018
16 Jan 2023, 13:34
vuma
Pathetic customer service, since i logged in a call for a faulty fibre network they do not bother to come and fix it
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Replies (2)EM
Edward M's updateReviewer Update
16 Jan 2023, 14:50 ***
EM
Edward M's update16 Jan 2023, 14:50
Reviewer Update
***
EM
Edward M's updateReviewer Update
16 Jan 2023, 14:50 Hi Monicca,
Thank you for reaching out to Webafrica.
Please note that our Faults Team is actively working on getting your fault resolved. Our team will effectively communicate the progression of your faults within the next 48hrs.
Here are your fault details:
Webafrica reference: #107438
Service: Fibre: Vumatel GPON Uncapped 100/100 Mbps (nic)
Provider: Not Specified - ***
Logged on: 2023-01-09 10:54:06
Status: Open
Priority level: 1 (0h > 48h)
Thank you for your patience thus far. Rest assured that we are working hard to get your issue resolved.
Kind Regards,
The Webafrica Support Team
Please note that this is an unmanned mailbox, do not reply to this email. If you have any further queries kindly head over to our website Live Chat and a friendly agent will assist you as soon as possible.
Thank you for reaching out to Webafrica.
Please note that our Faults Team is actively working on getting your fault resolved. Our team will effectively communicate the progression of your faults within the next 48hrs.
Here are your fault details:
Webafrica reference: #107438
Service: Fibre: Vumatel GPON Uncapped 100/100 Mbps (nic)
Provider: Not Specified - ***
Logged on: 2023-01-09 10:54:06
Status: Open
Priority level: 1 (0h > 48h)
Thank you for your patience thus far. Rest assured that we are working hard to get your issue resolved.
Kind Regards,
The Webafrica Support Team
Please note that this is an unmanned mailbox, do not reply to this email. If you have any further queries kindly head over to our website Live Chat and a friendly agent will assist you as soon as possible.
EM
Edward M's update16 Jan 2023, 14:50
Reviewer Update
Hi Monicca,
Thank you for reaching out to Webafrica.
Please note that our Faults Team is actively working on getting your fault resolved. Our team will effectively communicate the progression of your faults within the next 48hrs.
Here are your fault details:
Webafrica reference: #107438
Service: Fibre: Vumatel GPON Uncapped 100/100 Mbps (nic)
Provider: Not Specified - ***
Logged on: 2023-01-09 10:54:06
Status: Open
Priority level: 1 (0h > 48h)
Thank you for your patience thus far. Rest assured that we are working hard to get your issue resolved.
Kind Regards,
The Webafrica Support Team
Please note that this is an unmanned mailbox, do not reply to this email. If you have any further queries kindly head over to our website Live Chat and a friendly agent will assist you as soon as possible.
Thank you for reaching out to Webafrica.
Please note that our Faults Team is actively working on getting your fault resolved. Our team will effectively communicate the progression of your faults within the next 48hrs.
Here are your fault details:
Webafrica reference: #107438
Service: Fibre: Vumatel GPON Uncapped 100/100 Mbps (nic)
Provider: Not Specified - ***
Logged on: 2023-01-09 10:54:06
Status: Open
Priority level: 1 (0h > 48h)
Thank you for your patience thus far. Rest assured that we are working hard to get your issue resolved.
Kind Regards,
The Webafrica Support Team
Please note that this is an unmanned mailbox, do not reply to this email. If you have any further queries kindly head over to our website Live Chat and a friendly agent will assist you as soon as possible.