VU MA INADEQUATE & ***********

Firtsly even though I have clicked on a Star My rating is NEGATIVE.

We have been awaiting the installation of service by VUMA since mid February 2022. A family member had travelled from Cape Town to assist her niece, a student to have her internet service installed. Between VUMA and VODACOM two plus weeks later no service and no contact. This even with communication to an executive member of VOVACOM. Calls to the call centre are either not answered, or answered without the person speaking to the caller and positively not up to the standard to even understand how to speak with clients in English when one gets through to an operator. I SHUDDER NOT AT ALL COMPETENT.