Vodacom VS. Vumatel SUCKS

A new Fibre subscriber and have daily outages for the past few days now.. Vodacom blame Vumatel and vice versa. But come month end then my money is taken no questions asked. It's long weekend, raining in cpt have kids who use internet for entertainment. And really looked forward to some family time streaming our choice of things. So now we without internet and have to wait until Tuesday to possibly use the service. The call center agents done know what the quote from their scripts any longer and no one can tell you of a plan of action... All you hear is its been escalated. To who and to do what? The sad reality is that these big giants have business agreements and us as the consumers suffer. Vumatel say the line is down but Vodacom is also part of the blame because there is some ISP stuff not right on Vodacom side. Then Vodacom says it's Vumatel.. Oh and Fibre is affected by rain and bad weather? OK so underground infrastructure now is weather permitted. One could expect this from ADSL yes.. But wanting to move with the times and use the newest technologies we in Africa are still but a pawn in a wicked game. The bottom line is.. If ur service is off, no one wants to take responsibility but fail to pay then it's me as the consumer that gets blacklisted. How is this day and age u have a call center agent onduty but he doesn't have the people to back him up. Technicians are not even in standby. In this day and age where there is no longer holiday, everyday is a working day..for these corporations. There are Service providers that can still be off work, wow! Then please give us the disclaimer before the time. This is the order of business these days. Consumers digtated the need to trade on Sundays and public holidays and it's a way of life now. So now I have to wait until the tennis blaming match between Vodacom and Vumatel comes to an end before I can leave the tennis court.. But left in the end to have paid for my ticket to the match but still didn't get to watch the game. So I'm typing this message using my mtn data.. I'm sure Vodacom and vumatel won't pay for my data use.. Even whiles I'm an uncapped customer getting. Oh and then the audacity of the agent to ask me 'so who compensated me during the loadshedding' well atleast Eskom give me a heads up and I can plan and it was a nationwide issue intertwined with politics, *******ion and all. Dude your question is irrelevant to my current problem!