Very very bad service awful

Im so tired of explaining myself over and over and over again every single day I really think i should go to the papers with this because I've had it now I did this application in December last year i paid the money towards the end of January going back and forth with u people ever since about and installation for a 2nd line then they called me saying the application is for the main house twice then they apparently fixed it then they cancelled with us we then said ok give us a refund then, but then i got another call to ask if i want to reactivate again which i agreed to and finally got a call to schedule the installation that took place last Thursday but now i cannot use my wifi because i dont have a password which was supposed to be sent to me within 24 to 48 hrs which I never received until today so u tell am i supposed to be happy about this **** service I've had it im gatvol and no one seems to do there job properly and know wat the **** they doing u probably the 10th person ive spoken to and still ***kel has been done, then VUMATEL is blaming WEBAFRICA and WEBARICA is blaming VUMATEL instaed of just fixing the problem