Very poor workmanship on installation.

So Vumatel come to my house to install the fibre and was scheduled for last week Monday 14h30. At 11h15 Monday morning they standing outside my gate. Lucky I was home and after told them they are early, they said no they suppose to be there. So I re-schedule my morning and let them finish. After 30min they said they where at the wrong address but one of the team members can stay to finish the job. Now the installer ask me where to install the CPE device, I ask him where is the best area so the whole house will have signal, he said they have nothing to test signal strength. I had to borrow him my personal tools like Flash light, drill etc to complete the installation as he had limited tools to do the job. The wires was hanging lose and I had to install trunking and tie down everything myself. Vumatel, you can not charge customers R1725 installation fee for this type of service, that is unacceptable.