1 reviews | Active since Oct 2016

12 Jan 2017, 10:59

Very poor service!

<p>I thought moving from telkom to vuma will make life easier but it doesn't, my fiber line is faulty within one month. And it has been more than 20 days since i first report the fault. Yesterday someone came from vuma after 19 days since i report the fault and million calls later was told by them line is not installed correctly. Waiting for someone to come and reinstall the line again. Very poor service from vuma tel. I am paying money for the service which I am not getting. </p>

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Replies (1)
Vumatel
Vumatel's reply13 Jan 2017, 08:52
Official

Good day Vishal,

We apologise for any inconvenience caused and understand your frustration. Please, email us your address & contact details to *** so that we can investigate this?

Kind Regards

The VUMA Team