Very fast response and great support from Vumatel. Thank you

Thank you sincerely to Vumatel for the expedited follow up on my query after the review I posted on Hello Peter. Thank you for being dedicated to providing customers with an excellent service and quick turnaround times. Unfortunately my issue has not been resolved as Mweb are yet to contact me regarding (a) reasons my service order was cancelled and (b) date when they will reinstate my service

I have been offline since 08 October and I'm of the view Mweb should be reported to the Consumer Complaints Commission and ICASA for their poor treatment of paying customers

Thank you Vumatel for your assistance, if you are able to escalate my matter, please kindly do so, but I do understand that the issue presently lies with Mweb