aM
adelaide M

1 reviews | Active since Feb 2012

19 Jul 2024, 10:39

Very bad service - Communication

It's been 3 weeks of escalation between Vumatel and webafrica every time I'm on the chatbot I get the same response, yet I made payment. Can I just get assisted for a change because at this point I'm totally annoyed. their billing department not sure if they know what they are doing but someone is not doing their job.

0
Replies (2)
aM
adelaide M's update19 Jul 2024, 12:27
Reviewer Update
Thank you for the prompt response, will contact payfast and revert to you
aM
adelaide M's update19 Jul 2024, 12:58
Reviewer Update
Payfast don't seem to trace it, I have a headache with this back and forth because the bank statements is clear and precise. lost all total hope
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