1 reviews | Active since Mar 2021
Very bad
Good day hope all is well I have a major complaint and think this is so unprofessional I am very upset. If the Wifi is not off there is a problem with the payment. the payment will go through no problem for a bout view month and then you will receive a sms or email sorry your wifi will be switch off due to payment not made money is in the account, but Vuma is *********** do do there work. when you go on the website to refresh the payment it is in possible when you need to get ahold of someone that is A GREATER MISSION ON EARTH TO GET AHOLD OF ANYONE . I think this is so unfair to me as a client to struggle like this every time and get no assistance form anyone. I NEED THIS TO BE SORTED OUT AND MY WIFI BACK ON IMMIDIATLY
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise.
Kind Regards
The Vuma Team
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise.
Kind Regards
The Vuma Team
and stop censoring my message.
Good day hope all is well I have a major complaint and think this is so unprofessional I am very upset. If the Wifi is not off there is a problem with the payment. the payment will go through no problem for a bout view month and then you will receive a sms or email sorry your wifi will be switch off due to payment not made money is in the account, but Vuma is *********** to do there work. when you go on the website to refresh the payment it is in possible when you need to get ahold of someone that is A GREATER MISSION ON EARTH TO GET AHOLD OF ANYONE . I think this is so unfair to me as a client to struggle like this every time and get no assistance form anyone. I NEED THIS TO BE SORTED OUT AND MY WIFI BACK ON IMMIDIATLY
and stop censoring my message.
Good day hope all is well I have a major complaint and think this is so unprofessional I am very upset. If the Wifi is not off there is a problem with the payment. the payment will go through no problem for a bout view month and then you will receive a sms or email sorry your wifi will be switch off due to payment not made money is in the account, but Vuma is *********** to do there work. when you go on the website to refresh the payment it is in possible when you need to get ahold of someone that is A GREATER MISSION ON EARTH TO GET AHOLD OF ANYONE . I think this is so unfair to me as a client to struggle like this every time and get no assistance form anyone. I NEED THIS TO BE SORTED OUT AND MY WIFI BACK ON IMMIDIATLY
Please contact your ISP for any assistance with billing and payment inquiries.
Kind Regards
The Vuma Team
Please contact your ISP for any assistance with billing and payment inquiries.
Kind Regards
The Vuma Team
