Useless, zero service as Fibre network infrastructure provider

You are our Fibre network provider. Not our ISP. Your response and communication and fixing problems and having a back-up power solution is completely lacking. Completely useless. If I had an option I would use ANYONE other than Vumatel as the fibre network provider. Advice to anyone who has a choice, Do Not use Vumatel. ISP-614421 - eventually got this ticket logged against you today.