Useless, Useless Useless....
Have been trying to get Fibre installed with these people for a month now. and to date nothing has happened. They never call back to follow up. I am the one who has to follow up with the ISP. Then inform then that something has happened. Then have to wait another week for someone to call...they don't call. I have to call back again, only to be told that I have have to call the installation company myself. So what is their job....because it seems like I'm the one doing all the running around here. Complete wait of time Vumatel...****!!!
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Replies (2)
Vumatel's replyOfficial
08 Sept 2017, 07:14Good day Themba
I trust that you are well.
We sincerely apologies for the inconvenience caused and the experience you had with us.
Thank you for bringing this to our attention we will be in contact with your shortly.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply08 Sept 2017, 07:14
Official
Good day Themba
I trust that you are well.
We sincerely apologies for the inconvenience caused and the experience you had with us.
Thank you for bringing this to our attention we will be in contact with your shortly.
Kind Regards
The Vuma Team
Best regards,
Vumatel's replyOfficial
08 Sept 2017, 13:38Good day Mr Nkosi
I trust that you are well.
We tried to contact you but unfortunately your phone was off. We have communicated with you via email and would appreciate your response in order for us to assist you with your complaint.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply08 Sept 2017, 13:38
Official
Good day Mr Nkosi
I trust that you are well.
We tried to contact you but unfortunately your phone was off. We have communicated with you via email and would appreciate your response in order for us to assist you with your complaint.
Kind Regards
The Vuma Team
Best regards,