Useless Unreliable Line
If the fibre line manages to get 0.5mb/s on a 200mb/s line I'm lucky! It's been 7 days now and still I can't even maintain a stable PPPoE connection. In Nov it took 3 weeks for Vumatel to fix the line for it just to fail again in Jan. I cancelled this piece of **** service because why should I pay for something that never works and I'm using Rain anyways because my fibre is always broken!!!
Helpful (0)
Replies (8)0
Replies (8)
Vumatel's replyOfficial
09 Jan 2023, 21:45Good evening, Ge-orge B
We trust that you are well,
We had an outage in the Kroonstad area affecting speed that has since been resolved, please reboot your fibre device and advise on the connection.
Kind regards,
The Vuma Team
We trust that you are well,
We had an outage in the Kroonstad area affecting speed that has since been resolved, please reboot your fibre device and advise on the connection.
Kind regards,
The Vuma Team
Best regards,
Vumatel's reply09 Jan 2023, 21:45
Official
Good evening, Ge-orge B
We trust that you are well,
We had an outage in the Kroonstad area affecting speed that has since been resolved, please reboot your fibre device and advise on the connection.
Kind regards,
The Vuma Team
We trust that you are well,
We had an outage in the Kroonstad area affecting speed that has since been resolved, please reboot your fibre device and advise on the connection.
Kind regards,
The Vuma Team
Best regards,
's updateReviewer Update
09 Jan 2023, 21:54I rebooted a million times the speed was slow before the outage. Three different routers and my pc directly can't even connect!
's update09 Jan 2023, 21:54
Reviewer Update
I rebooted a million times the speed was slow before the outage. Three different routers and my pc directly can't even connect!
's updateReviewer Update
09 Jan 2023, 22:04Is this download speed acceptable for a 200mb/s line??? https://www.speedtest.net/result/***
's update09 Jan 2023, 22:04
Reviewer Update
Is this download speed acceptable for a 200mb/s line??? https://www.speedtest.net/result/***
's updateReviewer Update
09 Jan 2023, 22:10DOWNLOAD Mbps0.46 UPLOAD Mbps197.52
's update09 Jan 2023, 22:10
Reviewer Update
DOWNLOAD Mbps0.46 UPLOAD Mbps197.52
Vumatel's replyOfficial
10 Jan 2023, 20:18Good evening, Ge-orge B
We have reconfigured the line please advise on your current speeds.
Kind regards,
The Vuma Team
We have reconfigured the line please advise on your current speeds.
Kind regards,
The Vuma Team
Best regards,
Vumatel's reply10 Jan 2023, 20:18
Official
Good evening, Ge-orge B
We have reconfigured the line please advise on your current speeds.
Kind regards,
The Vuma Team
We have reconfigured the line please advise on your current speeds.
Kind regards,
The Vuma Team
Best regards,
's updateReviewer Update
11 Jan 2023, 09:47I'll monitor it for a while to see if it stays on because previously it would work for a while and then go offline again. For now it's online.
's update11 Jan 2023, 09:47
Reviewer Update
I'll monitor it for a while to see if it stays on because previously it would work for a while and then go offline again. For now it's online.
Vumatel's replyOfficial
11 Jan 2023, 19:05 Good evening, Ge-orge B
How is your connection currently?
Regards,
The Vuma Team
How is your connection currently?
Regards,
The Vuma Team
Best regards,
Vumatel's reply11 Jan 2023, 19:05
Official
Good evening, Ge-orge B
How is your connection currently?
Regards,
The Vuma Team
How is your connection currently?
Regards,
The Vuma Team
Best regards,
's updateReviewer Update
12 Jan 2023, 08:42I'm still having issues for teams meetings but I don't think it's the line because if I ping other hosts it works. My ISP is investigating but Vumatel can close this ticket for now thanks.
's update12 Jan 2023, 08:42
Reviewer Update
I'm still having issues for teams meetings but I don't think it's the line because if I ping other hosts it works. My ISP is investigating but Vumatel can close this ticket for now thanks.