Useless service, **** promises and waste of time

I've been waiting two weeks for my fibre installation I've paid my fees. I got an Email stating that my fibre WILL be installed on the 14 of June 2024 at 14:00. I had to take a half day of leave from work, no one showed up, no one called to tell me what is going on The customer portal doesnt work. You cant get a hold of anything but the uselss chat bot. Empty promises and waste of time. I'll probably be withou internet until June 2025 at this rate. Well done Vumatell! Literally take my money and run. Your service is a joke. You will probably not even read this review or act upon it. Or maybe you AI bot Willie will send me a message on whatsapp. Anyone else that reads this ask a todler to be your fibre provider, you will get more joy out of it