TP
Thato P
1 reviews | Active since Mar 2021
06 Feb 2024, 11:46
USELESS FIBRE PROVIDER
Our Cable got damaged last week Tuesday when there was a storm in Gauteng, I created a log with Vuma on Wednesday 31.01.2024 ,they couldn’t come Thursday saying there is a protest action , there is no protest action from Friday until today Tuesday 06.02.2024 but Vuma does not want to send their technicians funny enough their offices in our area are open even though they claim their trying to keep their technicians safe.I called the ISP many times and Vuma is not budging ,THERE IS NO PROTEST ACTION in our area and we are paying customers, my mom definitely wants to leave this useless Fibre
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Replies (1)Vumatel's replyOfficial
06 Feb 2024, 12:49Good day Thato,
Thank you for being in contact with us. we have escalated your query to our support team.We will revert as soon
as we receive an update.
Regards
The Vuma Team
Thank you for being in contact with us. we have escalated your query to our support team.We will revert as soon
as we receive an update.
Regards
The Vuma Team
Vumatel's reply06 Feb 2024, 12:49
Official
Good day Thato,
Thank you for being in contact with us. we have escalated your query to our support team.We will revert as soon
as we receive an update.
Regards
The Vuma Team
Thank you for being in contact with us. we have escalated your query to our support team.We will revert as soon
as we receive an update.
Regards
The Vuma Team
