Useless

Good day

At the end of June I decided to cancel Telkom for their bad service and I ordered fibre from my ISP. Now I have to deal with VUMA who’s service is worse than Telkom as I’m waiting more than one month for my line to be activated and technicians don’t know what’s going on , I want to escalate this to someone who is going to take my problem seriously as I have a business to run and this is very unprofessional from Vuma to have not resolved this problem sooner as the adverti*****ts says activation will take place after 5 days of installation.