OS
Odwa S
1 reviews | Active since Nov 2020
04 Apr 2024, 12:40
Useless
I'm sick and tired of Vumatel together with Vox. I've been without connection since Saturday and they are not giving me any response that makes sense. I've been trying to engage with them on X but they are just replying with generic messages.
I am definitely leaving them now!
Helpful (0)
Replies (5)0
Replies (5)
Vumatel's replyOfficial
04 Apr 2024, 13:19Good day Odwa
Thank you for being in contact with us please note that we have escalated your query to our support team.
Regards
The Vuma Team
Thank you for being in contact with us please note that we have escalated your query to our support team.
Regards
The Vuma Team
Vumatel's reply04 Apr 2024, 13:19
Official
Good day Odwa
Thank you for being in contact with us please note that we have escalated your query to our support team.
Regards
The Vuma Team
Thank you for being in contact with us please note that we have escalated your query to our support team.
Regards
The Vuma Team
OS
Odwa S's updateReviewer Update
04 Apr 2024, 13:22These are the generic messages I've been talking about. How do you explain going on day 6 without the internet I've paid for? Do you know how much I've had to spend on data over these days?
OS
Odwa S's update04 Apr 2024, 13:22
Reviewer Update
These are the generic messages I've been talking about. How do you explain going on day 6 without the internet I've paid for? Do you know how much I've had to spend on data over these days?
Vumatel's replyOfficial
05 Apr 2024, 13:55Good day Odwa
Please note that the support team is working on a backlog but we have requested them to prioritise your ticket we will contact with you
once the team has provided us with an ETA.
Regards
The Vuma Team
Please note that the support team is working on a backlog but we have requested them to prioritise your ticket we will contact with you
once the team has provided us with an ETA.
Regards
The Vuma Team
Vumatel's reply05 Apr 2024, 13:55
Official
Good day Odwa
Please note that the support team is working on a backlog but we have requested them to prioritise your ticket we will contact with you
once the team has provided us with an ETA.
Regards
The Vuma Team
Please note that the support team is working on a backlog but we have requested them to prioritise your ticket we will contact with you
once the team has provided us with an ETA.
Regards
The Vuma Team
OS
Odwa S's updateReviewer Update
05 Apr 2024, 14:13Don't worry, I've already cancelled your service and moved on.
OS
Odwa S's update05 Apr 2024, 14:13
Reviewer Update
Don't worry, I've already cancelled your service and moved on.
Vumatel's replyOfficial
06 Apr 2024, 11:24Good day Odwa
We are disappointed to see you leave the network. We value your business and would love to work with you again in the future.
We hope you will reconsider your decision soon.
Regards
The Vuma Team
We are disappointed to see you leave the network. We value your business and would love to work with you again in the future.
We hope you will reconsider your decision soon.
Regards
The Vuma Team
Vumatel's reply06 Apr 2024, 11:24
Official
Good day Odwa
We are disappointed to see you leave the network. We value your business and would love to work with you again in the future.
We hope you will reconsider your decision soon.
Regards
The Vuma Team
We are disappointed to see you leave the network. We value your business and would love to work with you again in the future.
We hope you will reconsider your decision soon.
Regards
The Vuma Team