LN
Lisa N

1 reviews | Active since Oct 2017

25 Oct 2017, 09:31

USELESS

I have tried to change service providers from Web Africa to Wirulink, I phoned them on Friday 20 October, received a ticket number, the person on the other end said to me can take up to 48h. Waited a month with Web Africa to get connected so what is another 48h? So I phoned again on Monday and the operator told me I must mail them confirmation of cancellation from Web Africa so I have done that! It is Wednesday and still no flippen joy of changing service provider!!! Tried to phone them but OMW no answer???? Oh the best part no managers to speak to!!! And I thought Telkom and Web Africa are useless????

0
Replies (1)
Vumatel
Vumatel's reply26 Oct 2017, 12:28
Official

Good day Lisa

We trust that you are well.

We will ask our Sales department to assist you in getting your issue rectified.

We hope you find the above in order.

Kind Regards

The Vuma Team

Best regards,