LK
Lameez K

1 reviews | Active since May 2024

20 May 2024, 11:10

USELESS

It's been WEEKS now and my issue STILL haven't been resolved regarding the *****!!!!! I've sent through my proof of payment and my ORIGINAL ADDRESS and VUMATEL STILL hasn't allocated my FUNDS TO MY CORRECT ADDRESS and when I call I get told I have to sort it out with my ISP which I did and I ISP had told me that they are awaiting Feedback from VUMATEL to Allocate my payment.. SOMEONE has to be held ACCOUNTABLE!!!!!!

0
Replies (3)
LK
Lameez K's update20 May 2024, 12:27
Reviewer Update
Good Day that was supposed to be done TWO WEEKS AGO..
LK
Lameez K's update20 May 2024, 15:41
Reviewer Update
I have been hearing this excuse for for more than two weeks an nothing is being resolved. You've got my PAYMENT and yet I'm sitting without internet and I cannot do MY WORK.. Stop making excuses and RESOLVE my issue created by YOUR TEAM... I have already contacted the ISP to investigate this and my lawyer already tried to get through to your Superiors but yet the phone gets shut in our face.. And I'm STILL waiting on a CALL BACK from you guys
LK
Lameez K's update22 May 2024, 15:10
Reviewer Update
Two days later STILL Noone reverting back to me they don't even bother to respond to my emails or DM'S.. And I've noticed that I'm not the only one that has the exact same scenario so is Vumatel ****ming people now?? Placing orders on customers names with wrong addresses and incorrect Easypay voucher???I see there's no sense of URGENCY sorting out their mess and Know one is being held accountable as long as they are just collecting Money