MN
Mukhethwa N

1 reviews | Active since Sept 2022

30 May 2025, 20:29

Use at own risk

This company, like Mweb, has been one the most toxic companies I've ever had to deal with. I haven't got internet in two weeks, I've cancelled with them. They still billed me. Called to fix the issue, agent answers and dropped the call, and this happened so many times. it usually takes 25 minutes for an agent to answer a call. first month I joined them, they left me for a whole without internet. Now I've finally cancelled, I guess because now that they've billed me, no internet for last month. beware ⚠️

0
Replies (1)
Vumatel
Vumatel's reply31 May 2025, 13:33
Official
Good day Mukhethwa Nemaname
We apologize for the experience thus far. Please provide us with your Vumatel ticket logged with your ISP, and we will assist.

Kind Regards
The Vuma Team