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justinbeukes J

1 reviews | Active since Mar 2017

01 Mar 2017, 09:29

use another fibre provider so that you are not accused of been a late payer

<p>Vuma installed my fibre, I recived the invoice a few days later for installation fee, which I proptly paid. I have now being reciving weekly sms's from them accusing me of non payment and that my account is due. </p> <p> </p> <p>I have called their offices, and they say there is a problem with the accounting package.</p> <p> </p> <p>This is unfortuante as I have had such a good mental image of the company, yet when it comes to their billing system they will harras you with messages that you have not paid.</p>

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Replies (1)
Vumatel
Vumatel's reply01 Mar 2017, 14:48
Official

Good day Justin,

We apologise for any inconvenience caused and understand your frustration. Please, email us your address and contact details to *** so that we can assist you in getting this issue resolved?

Kind Regards,

The VUMA Team