URGENT: LINE CLEAR / REMOVE NEIGHBOUR NAME FROM MY SERIAL NUMBER – ***

Please note that the port mapping dispute for 33 Second Avenue, Grassy Park is officially resolved on the ground. My neighbour's incorrect line order has been delinked and terminated from my physical infrastructure.Vumatel & Webafrica: I want it made explicitly clear that you must completely remove the neighbour's customer name from my physical ONT router box serial number (SN: ***3C03B94B6) ASAP. Ensure my hardware profile is completely purged of their data in your backend databases so this port hijacking error never happens again.Webafrica / HYPA: Since the physical line block is gone, run a manual database sync immediately. Reverse the incorrect administrative cancellation on my account profile and change my status back to "Active".Reply with my Payment Reference Number right now so I can pay for my 30-day voucher code and restore my connectivity today.This matter is actively logged with ICASA and ISPA, and I am tracking your turnaround time closely.