BM
Bontle M
1 reviews | Active since Jan 2015
11 Jul 2024, 16:21
Urgent Assistance with internet connection
Can someone from Vumatel please assist us we’ve been trying to get connected to the internet for more than a week now??? This is really urgent and unacceptable. Below details of reference numbers:
Case ***7 Case Owner CBK Case Record Type Installation Type Book/Reschedule Installation Appointment Case Status Disputed - 1. Open - Assigned to Installations Partner
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Replies (2)
Vumatel's replyOfficial
12 Jul 2024, 11:45Good day Bontle Maaga
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Vumatel's reply12 Jul 2024, 11:45
Official
Good day Bontle Maaga
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please note that we have escalated your inquiry to our support team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
BM
Bontle M's updateReviewer Update
12 Jul 2024, 21:21Hi please note our issue is still not resolved please escalate this matter we are on two weeks now
BM
Bontle M's update12 Jul 2024, 21:21
Reviewer Update
Hi please note our issue is still not resolved please escalate this matter we are on two weeks now