Unsatisfied

The employees who are assisting us with activation are unprofessional, particularly the one assisting me. I would call and she would be watching television in the background, laughing at whatever she is watching whilst we are on the call. She lies and says she will call me back and never does. I have probably send her over 10 emails to her work address and to this date, she has not responded to a single one. To date, I still have not had my activation and I call each day.