Unreliable!

The back unserviceable of Vumatel is non existent. My fiber speed has never been close to what I'm paying for. When the service.goes down, Vumatel will not talk to the industry.and insist you contact your service provider which in my case is VOX Telecomms. Vumatel doe not provide details or restoration times to VOX leaving the end user and the service provider in the dark. Vumatel you need to realise we the endusers are a customer of you and we pay for a reliable and stable fibre service.

Northmead has now been without fibre connectivity since 13:15 on 1 May 2024, nearly 26 hours later and still no communication from Vumatel.

Remember you are not the only fibre service that is available to my property.