Unprofessional service, asking same questions, not able to assist

<p>I am unable to activate an internet service over the Vumatel CPE unit. Since Frid 2 Jun I've been calling Vumatel to resolve and keep on hitting the same problem - my details are not on the system.</p> <p> </p> <p>I've repeatedly asked for a technician to come out and view the CPE unit and resolve this problem with me in person - yet Vumatel keeps on asking me the same questions over the tel and telling me they can't find me on the system - despite me emailing them details and telling them my details over the tel - numerous times.</p> <p> </p> <p>The email correspondence from Vumatel after commplaining on Twitter is also very unprofessional and so casual.</p> <p> </p> <p>Why can you not send out a real person to come to my residence and check the installation!!</p> <p> </p> <p>Regards</p> <p>Gerian Miller</p> <p> ********** </p>