Unprofessional and incompetence

Very unhappy and disappointed with vuma

Ordered month end of May, the installation was booked for the 11th of June at 12. The technicians were almost 2 hours late and damaged my property during installation stage and ended off with an incomplete installation due to an ineffective fibre breaker.

We waited for the maintenance team to come out the entire week, no one contacted us.

Friday, the 14th, the technicians came out again to fix the cable and said that the fibre breaker was fixed already. The maintenance team ultimately came out and fixed the issue unannounced and just left without informing us.

Our connection was live Friday evening and Saturday, then on Sunday it was off again.

Seeking help from webafrica is already a nightmare, and now with vuma it is constant tickets being logged and yet again no one really contacts me? The technicians simply rock up at my place without calling whatsoever.

It has been a week, my property is still damaged? It had connection for one day and a half with never ending issues?

I am so tired of this