Unlimited data with an unstable connection and poor customer service

It's been less than 2 weeks since I started using their Fibre. First week, everything was okay, second week I lost connection twice. The first time I was informed that there's maintainance in my area, I had no coverage for the entire day and night until the next morning. The second time which is today I lost connection again, called their contact Centre and spoke to a consultant by the name of Gomolemo who out be on hold for 40minutes without even keeping me updates, I had to hang up and call again. My time, my money, my minutes wasted and I'm still not assisted. These people certainly don't care about their customers and they do not know anything about customer service.