Unhappy customer

Good day,

This marks the 3rd day I can not use my Vumatel/Afrihost internet services which I already paid for. It's very frustrating. I have not received any prior notification as to prepare for this down time and as such I had to purchase data to keeps my internet on. In the age we live today we rely heavily on internet availability such as work, kids education and entertainment etc. I had to reach out to them via whatsapp whereby blame is shifted to Vumatel from afrihost and vice versa . .guys this makes no difference to us as customers and we simply want to be able to use what we paid for. What's funny is when we miss payment date by 1 hour our service is suspended but when service paid for is not delivered on your part we are just fed with apologies. I really regret recommending this service to 3 of my family members.