1 reviews | Active since Jul 2020
UNHAPPY CLIENT
Bad experience from them, I signed up in March and for three months I had awesome service. In June everything went downhill, they canceled me without informing me an had to resign again in which I had to wait for another month before I got connected again. Surprise surpprise I'm canceled a week after being reactivated how fustrating is that and you speak to a robot who cant help you and to wait to speak to an agent takes an hour to two to wait till someone eventually speaks to you. All you hear is I'm sorry and you need to wait for 48hours but still, no one comes back to you. When you call you wait longer then they say we will call you back when you push 1 which never happens. Push 2 to wait for a agent which is a long wait as if you going to the day hospital.
We trust that you are well
Kindly note that Vumatel does not cancel services on their end. Kindly contact your ISP regarding you cancelled service.
Kind Regards
The Vuma Team
We trust that you are well
Kindly note that Vumatel does not cancel services on their end. Kindly contact your ISP regarding you cancelled service.
Kind Regards
The Vuma Team
