Unhappy Client

I app**** for fibre in last month, everything went well, then the problem started. The guys of Mitchells Fibre came out and did what they could i am very happy with their service. The problem came when they could not get the cable through the piping underground because the duct was not open. they contacted vuma reach and they told me it will take up to 72hrs. that i understood they were at my premises on numerous occassions without my knowledge and i requested they need to contact me as i am working. They contacted me to tell me they were at my place 3 days in a row and no one was home that is obvious cause we all work. They did finally come but also contacted me when they were at the premises. i went out they told me they pulled the piping through the wall and pushed the cable through. i came out this morning to notice that the piping wasn`t sealed at the joint and now my wiring is visible for anyone to come and cut. The worst of all is you cannot get hold of anyone there are no available contact details. This is a matter of urgency as it is bad workmanship on the side of Vuma Reach. Awaiting your response my contact number is ***