LK
Lindiwe K
1 reviews | Active since Jul 2023
26 Oct 2023, 22:43
Unfair)y charged by Vumatel
I payed at November for installation. I waited for months for Vuma to install with no luck. On March they deduct some funds from my account, when I ask them, they say I have installation. They send 2 guys to check, i was told they would come back to install. Up until now no installation have been made, was told to pay again, since my first money was used to install on somebody elses house. Im so sad they dont even want to refund me..
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Replies (1)LK
Lindiwe K's updateReviewer Update
08 Jan 2026, 10:18I sent proof of payment to Social, this is the response I got.
Good day Lindiwe Kumalo
Kindly note:
We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.Your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them.
Please contact your ISP to assist with thie regard.
Kind Regards Soical team
I need my money. Why must I beg foryoney
Good day Lindiwe Kumalo
Kindly note:
We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.Your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them.
Please contact your ISP to assist with thie regard.
Kind Regards Soical team
I need my money. Why must I beg foryoney
LK
Lindiwe K's update08 Jan 2026, 10:18
Reviewer Update
I sent proof of payment to Social, this is the response I got.
Good day Lindiwe Kumalo
Kindly note:
We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.Your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them.
Please contact your ISP to assist with thie regard.
Kind Regards Soical team
I need my money. Why must I beg foryoney
Good day Lindiwe Kumalo
Kindly note:
We are an FNO (Fibre Network Owner), and our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.Your billing relationship exists with your ISP. Therefore, any billing, refund or invoicing issues can be directed to them.
Please contact your ISP to assist with thie regard.
Kind Regards Soical team
I need my money. Why must I beg foryoney