********* billing.

I am a paying client and have used Afrihost for over 3 years and never missed a single payment, however has very ********* behavior and have decided to double bill me unfaily. The afrihost client zone does not allow you to upgrade you service and you have to add a new package (uncapped) to you existing account,then cancel the capped one but I want it to replace the existing one, however upon doing that they then have double billed me, the respondents do not want to give me the managers (Wendy) contact details for me to directly email or a direct number for me to call, I am appalled at the service and ********* behaviour. Account number: A***6 Ticket: OMU-***4 I will report this to the consumer act that clearly states that you cannot bill a client double for 1 service provided.