1 reviews | Active since Mar 2017
Unbelievably bad service
<p>Vumatel was booked to install today at 2.30. It is now 15.45 still no show , no call to apologize....nothing. I tried to call for the past hour and was kept on hold for 10 minutes at a time several times. When I called head office to lodge a complaint, the receptiomist put me through and after more waiting number went through to voice-mail. What a farce!!!!</p>
Good day Helenne
We apologise for any inconvenience caused and understand your frustration.
Kindly note that we are aware of your issue and it has been escalated to the correct department. We will be in contact with you.
Should you require any further assistance, kindly email us at *** .
Once again, apologies for the inconvenience caused.
Kind Regards,
The VUMA Team
Good day Helenne
We apologise for any inconvenience caused and understand your frustration.
Kindly note that we are aware of your issue and it has been escalated to the correct department. We will be in contact with you.
Should you require any further assistance, kindly email us at *** .
Once again, apologies for the inconvenience caused.
Kind Regards,
The VUMA Team