Unacceptable Delay in Fibre Migration

I am writing to express my frustration and disappointment regarding the ongoing delay in the migration of my fibre service.

This process has taken far longer than originally communicated, and I have not received clear updates or timelines. The lack of service has significantly impacted my ability to work and stay connected, and the continued delay is unacceptable.

I expect immediate feedback on the status of the migration, including a confirmed date for completion. If this cannot be resolved urgently, I will need to explore alternative service providers.

Please treat this matter as urgent.

Kind regards,