TM
Thando M
1 reviews | Active since Feb 2021
19 Jul 2025, 02:30
Unacceptable delay
I’m extremely disappointed with your service. It took me a full month just to get registered, and now after making payment on 15 July 2025, there has still been no installation or activation for my order (Ref: LVR-***).
This level of incompetence and lack of communication is unacceptable, especially after payment was made. I need this resolved urgently. Please escalate and respond within 24 hours.
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Replies (2)0
Replies (2)TM
Thando M's updateReviewer Update
25 Jul 2025, 02:31No,query was not solved and I am very angry cause I paid my money,when I call your call centre I met a very rude lady who made things even worse,how can you tell a frustrated customer to wait 14 days,I paid but no service has been rendered,this is ridiculous
TM
Thando M's update25 Jul 2025, 02:31
Reviewer Update
No,query was not solved and I am very angry cause I paid my money,when I call your call centre I met a very rude lady who made things even worse,how can you tell a frustrated customer to wait 14 days,I paid but no service has been rendered,this is ridiculous
TM
Thando M's updateReviewer Update
25 Jul 2025, 02:33Also,why would you even ask me if my query was solved,your system should tell you,or better yet,you should have contacted me,you are just not serious about your clients, all you care about is our money
TM
Thando M's update25 Jul 2025, 02:33
Reviewer Update
Also,why would you even ask me if my query was solved,your system should tell you,or better yet,you should have contacted me,you are just not serious about your clients, all you care about is our money