*****ulent fibre installers

Vumatel used my email address twice to ftadulently verify and approve installations. I am in Gauteng/Johannesburg but get an email saying: Congratulations Lucky!

You are now connected to Vuma fibre!

Our installation contractor completed your installation at: Address: 392 Mankweng E, Stando No , Second Line,Mankweng E,Polokwane Date: Network Identifier: ***3BE8B84AC Please take a minute to rate the completion of the physical installation in your home by clicking on the following button: VUMA Feedback Survey The installation is completed in two parts The physical installation The activation of your line Please note that in some cases it can take a day or two following your installation for the activation to take place. Once we have activated your line, we will hand over to your chosen Internet Service Provider.

Service providers are responsible for creating their own packages. If you order a package which includes free hardware (like a Wi-Fi router), your ISP will contact you to arrange delivery and setup your router.

Your ISP provides you with your internet service over the fibre infrastructure. They are responsible for billing you and providing you with support. If you have any queries, concerns, or support issues, please contact your ISP directly. If they are unable to resolve your support issue and it relates directly to the infrastructure (eg. fibre maintenance is required), they will escalate the issue to Vumatel for you.

Welcome to a new world of high speed internet with Vuma Fibre! Copyright © 2020 Vumatel (Pty) Ltd. All rights reserved.

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