****ty service Provider... ****tier consultants

I was given a Ref number by a consultant Naledi, I paid almost 2 weeks ago, I received a message from Web Africa giving me a different Ref number advising me to go and pay.... I'm waiting for an instalation and yet I'm being told about payments and there is no way to reach out to this God forsaken place because their people are ignoring me now....this is bull****!