****ty service ****en wasted my time

A technician came yesterday Friday the 12th of August around 10.30 in the morning to do a new installation, he connected the cables and router then left and promised to come which he never did, i am the one that has been following up and he kept on saying he is coming today he has gone to collect another cable at the office,

Same thing today, I called him at 7am and he said he is on his way till now i have been calling him to follow up, i am not even getting communications from him for any update. I was suppose to leave but since he said he is on his way i waited, this is really ****ing me off as I have wasted time waiting for nothing.

I then logged another ticket with home-connect of which they told me and promised me technician is still going to come today the 13th still, I have been waiting canceled all my plans till I had to follow up again with the technician and now he is telling me he only coming on Monday, this is really ****, bull****.

I dnt know why will he go attend to other jobs without completing the one he started Friday, i demand that my installation gets connected today or i am canceling my service and request my refund if now done today.

I must be the one to ****en chase around people who are paid to do thier job I am ****en ****ed off rather send another technician that knows what he is doing