BC
Bruce C

1 reviews | Active since Apr 2013

16 Oct 2019, 07:24

Two Weeks and R1800 Later, and Still No Fibre.

We have app**** and paid for fibre installation nearly two weeks ago through Cool Ideas. The application is barely moving. There is already fibre on the property and were hoping to have a CPE installed by early next week.

There are three houses on the property. One already has fibre installed. We just need fibre installed in the cottage where we stay. I can't understand why it is taking so long. They haven't even set an appointment.

I already have fibre installed at another address in Weltevreden Park, but their Randburg opperation (from what I have read) appears to be incredibly slow.

0
Replies (1)
Vumatel
Vumatel's reply17 Oct 2019, 11:35
Official
Good day Bruce

Kindly note that a premise has been created. Please contact your ISP so that they assist with
 processing your order.

Regards
The Vuma team.