MS
Mishkaah S
1 reviews | Active since Mar 2022
17 Jan 2025, 11:01
****tu Service
This company as well as Webafrica is costing me my livelywood as well as taking my bread and butter from me. I work from home and paid R800 for an installation in December 2024. Today marks exactly 1 month with no installation no refund no nothing. I made alternative arrangements to be able to work just for these people to deactivate that line as well another R800 down the drain. I can not work, my job thinks I am lying. With my refund I could have easily found a new ISP. These people suck!!!!!!
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Replies (2)
Vumatel's replyOfficial
17 Jan 2025, 13:43Good day, Mishkaah Saulse
We trust that you are well,
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind regards,
The Vuma Team
We trust that you are well,
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind regards,
The Vuma Team
Best regards,
Vumatel's reply17 Jan 2025, 13:43
Official
Good day, Mishkaah Saulse
We trust that you are well,
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind regards,
The Vuma Team
We trust that you are well,
As an FNO (Fibre Network Owner), our primary role is to provide and maintain the fibre infrastructure. We cannot assist with account-related queries.
Kind regards,
The Vuma Team
Best regards,
MS
Mishkaah S's updateReviewer Update
19 Jan 2025, 18:27Well you guys should have sent a technician to do the installation as per my order I placed which also never happened.
That is part of your fibre infrastructure or is it NOT!!????
The monies for this installation to happen in the first place came to you guys as well.
Please stop bull****ting your customers.
That is part of your fibre infrastructure or is it NOT!!????
The monies for this installation to happen in the first place came to you guys as well.
Please stop bull****ting your customers.
MS
Mishkaah S's update19 Jan 2025, 18:27
Reviewer Update
Well you guys should have sent a technician to do the installation as per my order I placed which also never happened.
That is part of your fibre infrastructure or is it NOT!!????
The monies for this installation to happen in the first place came to you guys as well.
Please stop bull****ting your customers.
That is part of your fibre infrastructure or is it NOT!!????
The monies for this installation to happen in the first place came to you guys as well.
Please stop bull****ting your customers.