JF
Jody F

1 reviews | Active since Feb 2011

08 May 2024, 14:00

True Customer Service!

I want to commend your maintenance and installation team members: Shane, Sheldon, Lucky and Tshepo working in your Jhb South area. As much as my ISP disappointed me multiple times, with no call backs or specific feedback about my fibre, this team absolutely embodied customer service. They were courteous, friendly, worked efficiently, found a better solution on a 1st failed installation and kept me up to date at all times. All this while my ISP had no feedback for me. Well done Vumatel, please ensure that these gents receive the accolades due to them. Thank you

0
Replies (1)
Vumatel
Vumatel's reply08 May 2024, 14:47
Official
Good day Jody

Thank you for the positive review. We will share the ratings with the rest of the team.

Kind Regards
The Vuma Team