Totally useless

<p>Ordered fibre through vox a month ago. ***** up by vumatel from the start. 1st sent the wrong installation team. Then got the line installed, and trying for the last two weeks to get it activated. Vox says they can't finalise until vumatel releases, the reply to vox is that a different isp is assigned which for some reason no one can sort out, and now it's going nowhere. No response to my emails, phone support just passes around between departments until half attempt is promised to look at it. And when giving up waiting for a response, don't phone the support desk at 17:01 (phone log) as this can only be handled by installations, who finish at 17:00. Wish I'd read the hellopeter reviews before confidently choosing vumatel.</p>