1 reviews | Active since Jul 2014
Total nightmare.*********** staff
A total nightmare with the ****piest company in the world.whole bunch of *********** staff and plain lies. Can't understand why I would've listened to all this lies from day one. According to their town hall meeting they said our area would be live end of November for the latest. They told people to cancel their current providers and I did that.Have been without internet since the beginning of December. The area only went live yesterday the 13th Dec 2019. To top it all off,the ISP's in the area knows for a fact that only 4 installations can be done for a day per contractor with only 2 contractors in the area meaning only 8 households for the day. They have one week left to do installations with more than a 1000 households and they will never be able to finish.So they are being told to snooze the clients till next year due to the festive season. Countless phonecalls and staff that I spoke to from VumaTel and completely clueless. They themselves working at Vumatel don't even know that our area is live. Names are to much to mention because it's just a whole lot of empty promises. If I could I would rather recommend another fibre company because clearly they can't handle the clientele and don't stick to their promises.
