Total incompetence

Incompetence = VUMATEL. Have been trying to get Vumatel to stop sending me SMS messages about faults. Yesterday it took me more than an hour on the phone. Option 4 General inquiries does not get answered. When i finally got through to someone i was switched from pillar to post and when they ran out of people to transfer me to i was cut off. This happened 4 times. The fifth time the reception lady took my number and said she will sort it out. This morning another message about an outage. They abviously have NO CLUE. To make this more annoying i am NOT A VUMATEL CUSTOMER.