DM
Difedile M

1 reviews | Active since Jul 2011

16 Oct 2023, 16:47

Total blackout!! Thanks to Vumatel and their lazy bunch of losers!!SIES!!

I live in Randpark Ridge, Cnr Thrush Avenue and Bosbok Road to be exact!! I’ve been without the internet connection since Friday 13th October. It’s been a total blackout, can’t access anything, no tv, nothing. I work from home but guess what, I had to waste my petrol, drive to the office to access the internet!! Something I’m paying an arm and a leg for!! Vumatel does not respond to any of my queries on Twitter. I see they responded to my neighbour’s tweet claiming that the issue has been resolved, yet the incident for Randpark Ridge remains open on their stupid website!! This is exams time, my daughter needs access to the internet more that ever but instead of worrying or caring about their clients, their CEO is busy bragging on LinkedIn about the profits they’re making, he doesn’t give a hoot about our hard earned money that continues to go down the drain!! Sort out this mess right now!!

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Replies (1)
Vumatel
Vumatel's reply17 Oct 2023, 11:16
Official
Good morning Difedile 

We hope that you are well 

Kindly be advised that there was a network incident in the area and it has been resolved. Kindly advise if your line has been restored. 

Kind Regards 
The Vuma Team