GS
Godfrey S

1 reviews | Active since Sept 2021

05 Dec 2024, 16:03

TIRRIBLE DON'T CARE SEVICE FROM VUMATEL.

I hav been trying to get them to come and do an installation for thier Fibre,I struggled before paying and even now that I have paid it seems worse,We had an appointment for them to come and install yesterday at 3pm,no one came no canceled appointment or only to get an email from them telling me the installation Will now be on the 17th,almost 12 days later, till this point, only a guy by the name of sibiso is trying to help, but he also is not getting anywhere as his mails are not responded to.

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Replies (3)
GS
Godfrey S's update05 Dec 2024, 20:49
Reviewer Update
Hi, this installation was scheduled for yesterday,04/12/2024,and no one apologized or even made me aware that you no longer coming, and as mentioned on the email sent to one of your stuff, I am unhappy with the said date and would like installation ASAP, even now I do not have a response on that, this is after multiple follow ups.
GS
Godfrey S's update05 Dec 2024, 20:53
Reviewer Update
  • Please advise the reason for not installing on the 4th as per the appointment and why no one bothered to tell me.
GS
Godfrey S's update05 Dec 2024, 20:57
Reviewer Update
Hi Godfrey Seeletso a friendly reminder that your Vuma Fibre installation, reference OVK-*** is booked for tomorrow, 4th Decemebr at 15:00 Thank you, Vuma Team
https://NO-S.MS/M039yx