Thoroughly Exhausting Experience

What a horrible experience with both Vumatel and Mweb.

I have been begging for activation for weeks and Vumatel closed my activation case and said it was succesfully resolved when the status clearly still says 'Activation failed.' A technician from Vuma said that the line was still linked to the former tenant's profile, however, Mweb then dispute that and say that they wouldn't have been able to put my order in on the Vumatel system if that was the case.

All I have received is contradictory information and that is only when I follow up because neither of these companies are proactive when it comes to communicating with you with regards to your order.

Mweb says the issue is with Vumatel. Vumatel says i should reach out to Mweb. I'm tired.