SM
Steven M
1 reviews | Active since Dec 2020
10 Dec 2020, 14:30
THE WORST SERVICE PROVIDER EVER!!!
If there was a zero stars option I would’ve chosen that. The worst service provider I have ever dealt with. If you’re thinking of using their service, DONT! I’ve been waiting for 2 weeks for them to fix my line and I’ve called every single day to check on the progress. Every single day they gave me a new excuse, every single Day!!! Save your money and hustle, look for another service provider.
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Replies (2)
Vumatel's replyOfficial
11 Dec 2020, 10:07Good Morning Steven
We trust that you are well
We tried to contact you and unfortunately we could not get through to you. We are going to send you an email shortly.
Kind Regards
The Vuma Team
We trust that you are well
We tried to contact you and unfortunately we could not get through to you. We are going to send you an email shortly.
Kind Regards
The Vuma Team
Vumatel's reply11 Dec 2020, 10:07
Official
Good Morning Steven
We trust that you are well
We tried to contact you and unfortunately we could not get through to you. We are going to send you an email shortly.
Kind Regards
The Vuma Team
We trust that you are well
We tried to contact you and unfortunately we could not get through to you. We are going to send you an email shortly.
Kind Regards
The Vuma Team
SM
Steven M's updateReviewer Update
11 Dec 2020, 17:39Please don’t you dare????????♂️ I beg don’t you even. Right now we still don’t have internet. I’ve called you guys every single day twice a day. Just now after 4pm I’ve used up about 14min worth of airtime to resolve this yet it’s still not resolved. This week alone I’ve spent 36 minutes on you, 22 minutes on Home connect(your subcontractor) and 12 minutes on nano fibre(another subcontractor). Your service is **********. We’ve paid for the service yet we are being treated like 5th class citizens. It’s as if this service is donated to us.
SM
Steven M's update11 Dec 2020, 17:39
Reviewer Update
Please don’t you dare????????♂️ I beg don’t you even. Right now we still don’t have internet. I’ve called you guys every single day twice a day. Just now after 4pm I’ve used up about 14min worth of airtime to resolve this yet it’s still not resolved. This week alone I’ve spent 36 minutes on you, 22 minutes on Home connect(your subcontractor) and 12 minutes on nano fibre(another subcontractor). Your service is **********. We’ve paid for the service yet we are being treated like 5th class citizens. It’s as if this service is donated to us.