The Worst Service Ever

If you are looking for a Service do not use Vumatel. They have no service at all. I have been struggling to get my Fibre line working since 10th of May 2018. Every call I make to them I will be put on Hold for around 20-30 minutes at a time with no actual results. They will just call me back. All the call me backs that was promised are still coming - it is the 5th of June 2018 and my Fibre line is still not working. They have confirmed with Afrihost that the line is active and then I got charged for the Fibre that is still not working. The staff at Vumatel clearly don't know how customer service should be handled. The maintenance team who should have been calling me clearly don't know how a telephone works. The best way to deal with the service you will get from Vumatel is not to deal with them at all. Vumatel has now been *****ing my time to study as this line was suppose to be active in the beginning of May.