ZL
Zakithi L

1 reviews | Active since Oct 2019

02 Apr 2025, 13:31

The worst service ever

The worst service I have ever received, hands down. I have been without an intErnest service for a whole month and not a single person is an able to assist me. I have made so many calls that go unresolved it’s not even funny. I have paid for reinstallation and I have paid for 2 months worth of which I am not even getting. I have been forced to cancel my subscription because I have gotten tired of being sent from pillar to post with no assistance whatsoever. Their so called supervisors have no power at all at resolving issues either and there is no accountability.

0
Replies (1)
Vumatel
Vumatel's reply02 Apr 2025, 14:08
Official
Good day  Zakithi Lembethe. 

Thank you for getting in touch. 

We are truly sorry for the experience. We have escalated your ticket to the installations team to expedite. 

Kind regards
The Vuma Team